NewValidDumpsは認定で優秀なIT資料のウエブサイトで、ここでOracle 1Z1-1037参考書内容認定試験の先輩の経験と暦年の試験の材料を見つけることができるとともに部分の最新の試験の題目と詳しい回答を無料にダウンロードこともできますよ。弊社のIT技術専門家たち は質が高い問題集と答えを提供し、お客様が合格できるように努めています。 今の社会の中で、ネット上で訓練は普及して、弊社は試験問題集を提供する多くのネットの一つでございます。NewValidDumpsが提供したのオンライン商品がIT業界では品質の高い学習資料、受験生の必要が満足できるサイトでございます。 Oracleの1Z1-1037参考書内容試験の合格書は君の仕事の上で更に一歩の昇進と生活条件の向上を助けられて、大きな財産に相当します。

Oracle Certification 1Z1-1037 「信仰は偉大な感情で、創造の力になれます。

NewValidDumpsは認定で優秀なIT資料のウエブサイトで、ここでOracle 1Z1-1037 - Oracle Knowledge Management Cloud 2019 Implementation Essentials参考書内容認定試験「Oracle Knowledge Management Cloud 2019 Implementation Essentials」の先輩の経験と暦年の試験の材料を見つけることができるとともに部分の最新の試験の題目と詳しい回答を無料にダウンロードこともできますよ。 あなたの夢は何ですか。あなたのキャリアでいくつかの輝かしい業績を行うことを望まないのですか。

NewValidDumps のOracleの1Z1-1037参考書内容「Oracle Knowledge Management Cloud 2019 Implementation Essentials」練習問題集と解答は実践の検査に合格したソフトウェアで、最も受験生に合うトレーニングツールです。NewValidDumpsで、あなたは一番良い準備資料を見つけられます。その資料は練習問題と解答に含まれています。

Oracle 1Z1-1037参考書内容 - 」と思わないでください。

我々のOracleの1Z1-1037参考書内容ソフトを利用してお客様の高通過率及び我々の技術の高いチームで、我々は自信を持って我々NewValidDumpsは専門的なのだと言えます。アフターサービスは会社を評価する重要な基準です。これをよくできるために、我々は全日24時間のサービスを提供します。Oracleの1Z1-1037参考書内容ソフトを購入してから一年間の無料更新サービスも提供します。試験に失敗したら、全額で返金する承諾があります。だから、Oracleの1Z1-1037参考書内容試験に合格したいあなたは安心で弊社の商品を選べばいいんです。

NewValidDumpsの資料はきっとあなたが1Z1-1037参考書内容試験の認証資格を取ることを助けられます。現在の仕事に満足していますか。

1Z1-1037 PDF DEMO:

QUESTION NO: 1
What does the response requirement in an SLA specify?
A. individual time limits for the initial response time and subsequent resolution as per the business hours.
B. the maximum number of days allowed for the resolution of an incident as per the business hours.
C. initial response time limit to all customer inquiries within one business day.
D. the overall maximum time limit for the initial response and resolution for each incident.
Answer: D
Explanation
Service level agreements (SLA) in Oracle RightNow Cloud Service (Service) control the type and amount of support you offer your customers.
Using response requirements, you can track the effectiveness of your customer service and determine whether staff members are meeting defined service goals for initial response and incident resolution times.
References:
https://docs.oracle.com/cloud/17d/servicecs_gs/FAMUG/_service.htm#FAMUGth_ServiceLevelAgre ements

QUESTION NO: 2
Which two queues have manual pull policy? (Choose two.)
A. Round Robin (Logged in)
B. Manual
C. Round Robin (All)
D. Last In First Out (LIFO)
E. Standard
Answer: A,E
Explanation
An incident report can be configured to manually pull from a standard or round robin (logged in) queue.
References:
http://communities.rightnow.com/posts/505437e96f?commentId=42124#42124

QUESTION NO: 3
You have created four individual reports that display different details related to four agents.
Your customer wants to view and search for data in these reports simultaneously.
What should you use?
A. Dashboard report
B. Cross Tabs report
C. Cumulative report
D. Standard report
E. Custom report
Answer: A
Explanation
Dashboards are particularly useful for managers who need to view a wide range of data from different reports.
Using dashboards eliminates the need to open a large number of reports individually.
When viewing standard or custom reports, you generally open reports one at a time, and search for data in only the report that is active. However, you can view and search for data in several reports simultaneously by adding them to a dashboard. Each report in a dashboard retains the same functionality as if you opened the report separately, allowing you to access and work with a variety of data from one dashboard.
References:
https://docs.oracle.com/en/cloud/saas/service/18a/famug/analytics.html#dashboards

QUESTION NO: 4
What is the maximum size of a file attachment that can be attached to an Answer using the answer workspace?
A. 25 MB
B. 20 MB
C. 10 MB
D. 30 MB
E. 5 MB
Answer: B
Explanation
20MB is the maximum as well as the default.
References:
http://communities.rightnow.com/posts/7e961ac4d6?commentId=46204#46204

QUESTION NO: 5
You observe that when customers search with the keyword "IPhone 7" they get thousands of results, but when they search with "IP7" they get fewer results.
You do not plan to modify any answer articles but want to get same the number of results whether customers search with keywords "IPhone 7" or "IP7" or any related search term.
What should you do?
A. Include the search terms in both Answer Keyword and Stop Word.
B. Add all related search terms to an aliases.txt.file.
C. Include search term in Search priority word.
D. Include the search terms in Answers Keywords
E. Include search terms in Stop Words
Answer: B
Explanation
The aliases.txt file is initially empty, but you can add synonyms, phrases, or aliases to link terms specific to your industry to similar terms that may be used during a search. For example, a customer might search for an acronym, such as "GPS," but all of your answers regarding GPS might spell out
"global positioning system" rather than using the initials. The aliases.txt file lets you link terms that customers might search on with synonymous terms in your answers.
References:
Oracle Service Cloud User Guide, Release February 2017, page, pages 307-308

Salesforce Sales-Cloud-Consultant - 我々もオンライン版とソフト版を提供します。 WELL WELL-AP - IT認定試験に合格するのは難しいと思いますか。 我々NewValidDumpsはOracleのSalesforce ADM-201試験問題集をリリースする以降、多くのお客様の好評を博したのは弊社にとって、大変な名誉なことです。 このSAP E_ACTAI_2403問題集はあなたを楽に試験に合格させる素晴らしいツールですから、この成功できチャンスを見逃せば絶対後悔になりますから、尻込みしないで急いで行動しましょう。 たとえば、ベストセラーのOracle　SAP E_S4CPE_2023問題集は過去のデータを分析して作成ます。

Updated: May 28, 2022