SVC-19A模擬対策 資格取得

あなたの気に入る版を選ぶことができます。あなたは我々NewValidDumpsの提供するIT試験のためのソフトを使用したことがありますか?もしあったら、あなたは我々のAppleのSVC-19A模擬対策試験のソフトウェアを使用することを躊躇しないでしょう。そうでない場合、今回使用してからあなたがNewValidDumpsを必要な選択肢として使用できるようになります。 ほんとんどお客様は我々NewValidDumpsのApple SVC-19A模擬対策問題集を使用してから試験にうまく合格しましたのは弊社の試験資料の有効性と信頼性を説明できます。競争力が激しい社会に当たり、我々NewValidDumpsは多くの受験生の中で大人気があるのは受験生の立場からApple SVC-19A模擬対策試験資料をリリースすることです。 NewValidDumpsは多くの受験生を助けて彼らにAppleのSVC-19A模擬対策試験に合格させることができるのは我々専門的なチームがAppleのSVC-19A模擬対策試験を研究して解答を詳しく分析しますから。

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SVC-19A PDF DEMO:

QUESTION NO: 1
Which of the following statements are true when safely handling of batteries and portable computer case assemblies with built-in battery? (Choose three.)
A. Never attempt to separate or remove the battery from a case assembly that has a built-in battery.
B. Do not expose lithium batteries to high temperatures.
C. If something unusual is noticed (such as an odor, swelling, discoloration, deformity or overheating), connect the device to a power outlet and run Diagnostics.
D. Lift batteries or case assemblies using the battery cable.
E. Technicians should put on nitrile or lint free gloves when dealing with hot batteries.
F. When performing a visual inspection, view the battery from about one foot away.
G. If a battery is dropped, it can be reused after visual inspection.
Answer: E,F,G

QUESTION NO: 2
Which of the following statements empathize with the customer or helps resolve a conflict?
(Choose three.)
A. "I'm sorry to hear that."
B. "Calm down. You are being ridiculous."
C. "It is not possible to repair it by Monday."
D. "You are right. I would be frustrated as well."
E. "Please control yourself. That is not how it works."
F. "These devices are expensive, I cannot change that."
G. "I can understand why you are upset."
Answer: A,D,G

QUESTION NO: 3
Helena dropped her iPhone 8 and shattered the display. Her technician, Carlos, aligned with her disappointment and assured her that he could get it fixed that day. She began crying and asked to speak to a manager. What should Carlos have done to keep the situation from escalating? (Choose two.)
A. Carlos should have let the customer know that he is not authorized to override the cost of the replacement.
B. Nothing. The customer is just an unreasonable person. Carlos has no control over the policy, and she has to accept that.
C. Carlos should have built rapport with his customer by getting to know her as a person. He may have found out that something frustrating happened before coming in to the store, and she is already upset.
D. Carlos should have brought in a manager as soon as he saw that it was accidental damage. These situations never go well, and they usually end in a manager giving the repair to the customer for free.
E. Carlos should have acknowledged how important it is to have a working iPhone, especially because it is more than just a phone to most people.
Answer: C,E

QUESTION NO: 4
Please refer to the following information to answer the questions on the right.
Debra has brought her iPad Pro to you for troubleshooting. She has been experiencing very slow charging of the battery and says the only way she can get a full charge is to leave the iPad alone for more than 12 hours.
She brought in an Apple Power adapter and Lightning to USB cable. When you examine the power adapter, you notice that it is an iPhone power adapter not an iPad power adapter. You also noticed she was using an iPhone 6s while waiting to see you. Debra thinks her iPad is defective because her iPhone has no issue charging with this power adapter and cable.
Based on the information Debra provided, which of the following resources can you share with her that explains the cause of the issue?
A. Apple VMI Guide
B. GSX Troubleshooting articles
C. Apple Service Guide
D. Apple Support articles
Answer: C

QUESTION NO: 5
Tony would like to create a new Apple ID to use with iTunes. It is his preference not to give his credit card information.
Which of the following is the correct statement about his situation?
A. Tony will not be able to use an Apple ID with iTunes unless he is willing to give credit card information.
B. Tony can create an Apple ID in iTunes without a credit card or other payment method.
C. Tony will have to purchase an iTunes gift card before he can setup his Apple I
D. Tony will have to use a bank account and routing number to setup his Apple I
Answer: B

PRINCE2 PRINCE2-Foundation-JPN - そうだったら、下記のものを読んでください。 最新AppleのFortinet NSE7_SDW-7.2認定試験は真実の試験問題にもっとも近くて比較的に全面的でございます。 一回だけでAppleのOracle 1z0-071試験に合格したい?NewValidDumpsは君の欲求を満たすために存在するのです。 ISTQB ISTQB-CTFL - 当面の市場であなたに初めて困難を乗り越える信心を差し上げられるユニークなソフトです。 うちのAppleのSASInstitute A00-215試験トレーニング資料を購入する前に、NewValidDumpsのサイトで、一部分のフリーな試験問題と解答をダンロードでき、試用してみます。

Updated: May 28, 2022

SVC-19A模擬対策 - Apple SVC-19A参考書勉強 & Apple Service Fundamentals Exam

PDF問題と解答

試験コード:SVC-19A
試験名称:Apple Service Fundamentals Exam
最近更新時間:2024-05-20
問題と解答:全 70
Apple SVC-19A 技術内容

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模擬試験

試験コード:SVC-19A
試験名称:Apple Service Fundamentals Exam
最近更新時間:2024-05-20
問題と解答:全 70
Apple SVC-19A 専門知識内容

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オンライン版

試験コード:SVC-19A
試験名称:Apple Service Fundamentals Exam
最近更新時間:2024-05-20
問題と解答:全 70
Apple SVC-19A 合格内容

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SVC-19A 試験過去問