あなたにOracle　1Z1-1037過去問無料試験に関する最新かつ最完備の資料を勉強させ、試験に合格させることだと信じます。もしあなたは1Z1-1037過去問無料試験に合格しなかったら、全額返金のことを承諾します。我々NewValidDumpsは一番行き届いたアフタサービスを提供します。 NewValidDumpsが与えた道に沿って、あなたの成功への独自の道に行くことができるようになりますNewValidDumpsはOracleの1Z1-1037過去問無料認定試験に関する包括的な資料を提供します。 周りの多くの人は全部Oracle　1Z1-1037過去問無料資格認定試験にパースしまして、彼らはどのようにできましたか。

Oracle Certification 1Z1-1037 試験に失敗したら、全額で返金する承諾があります。

でも、Oracle　1Z1-1037 - Oracle Knowledge Management Cloud 2019 Implementation Essentials過去問無料復習教材を選ばれば、試験に合格することは簡単です。 我々の提供するPDF版のOracleの1Z1-1037 トレーニング試験の資料はあなたにいつでもどこでも読めさせます。我々もオンライン版とソフト版を提供します。

Oracleの1Z1-1037過去問無料の認定試験に合格すれば、就職機会が多くなります。この試験に合格すれば君の専門知識がとても強いを証明し得ます。Oracleの1Z1-1037過去問無料の認定試験は君の実力を考察するテストでございます。

Oracle 1Z1-1037過去問無料 - あなたは最高のトレーニング資料を手に入れました。

近年、IT領域で競争がますます激しくなります。IT認証は同業種の欠くことができないものになりました。あなたはキャリアで良い昇進のチャンスを持ちたいのなら、NewValidDumpsのOracleの1Z1-1037過去問無料「Oracle Knowledge Management Cloud 2019 Implementation Essentials」試験トレーニング資料を利用してOracleの認証の証明書を取ることは良い方法です。現在、Oracleの1Z1-1037過去問無料認定試験に受かりたいIT専門人員がたくさんいます。NewValidDumpsの試験トレーニング資料はOracleの1Z1-1037過去問無料認定試験の１００パーセントの合格率を保証します。

自信を持っていないから1Z1-1037過去問無料試験を受けるのは無理ですか。それは問題ではないですよ。

1Z1-1037 PDF DEMO:

QUESTION NO: 1
You have created four individual reports that display different details related to four agents.
Your customer wants to view and search for data in these reports simultaneously.
What should you use?
A. Dashboard report
B. Cross Tabs report
C. Cumulative report
D. Standard report
E. Custom report
Answer: A
Explanation
Dashboards are particularly useful for managers who need to view a wide range of data from different reports.
Using dashboards eliminates the need to open a large number of reports individually.
When viewing standard or custom reports, you generally open reports one at a time, and search for data in only the report that is active. However, you can view and search for data in several reports simultaneously by adding them to a dashboard. Each report in a dashboard retains the same functionality as if you opened the report separately, allowing you to access and work with a variety of data from one dashboard.
References:
https://docs.oracle.com/en/cloud/saas/service/18a/famug/analytics.html#dashboards

QUESTION NO: 2
Which two queues have manual pull policy? (Choose two.)
A. Round Robin (Logged in)
B. Manual
C. Round Robin (All)
D. Last In First Out (LIFO)
E. Standard
Answer: A,E
Explanation
An incident report can be configured to manually pull from a standard or round robin (logged in) queue.
References:
http://communities.rightnow.com/posts/505437e96f?commentId=42124#42124

QUESTION NO: 3
What is the maximum size of a file attachment that can be attached to an Answer using the answer workspace?
A. 25 MB
B. 20 MB
C. 10 MB
D. 30 MB
E. 5 MB
Answer: B
Explanation
20MB is the maximum as well as the default.
References:
http://communities.rightnow.com/posts/7e961ac4d6?commentId=46204#46204

QUESTION NO: 4
You observe that when customers search with the keyword "IPhone 7" they get thousands of results, but when they search with "IP7" they get fewer results.
You do not plan to modify any answer articles but want to get same the number of results whether customers search with keywords "IPhone 7" or "IP7" or any related search term.
What should you do?
A. Include the search terms in both Answer Keyword and Stop Word.
B. Add all related search terms to an aliases.txt.file.
C. Include search term in Search priority word.
D. Include the search terms in Answers Keywords
E. Include search terms in Stop Words
Answer: B
Explanation
The aliases.txt file is initially empty, but you can add synonyms, phrases, or aliases to link terms specific to your industry to similar terms that may be used during a search. For example, a customer might search for an acronym, such as "GPS," but all of your answers regarding GPS might spell out
"global positioning system" rather than using the initials. The aliases.txt file lets you link terms that customers might search on with synonymous terms in your answers.
References:
Oracle Service Cloud User Guide, Release February 2017, page, pages 307-308

QUESTION NO: 5
What does the response requirement in an SLA specify?
A. individual time limits for the initial response time and subsequent resolution as per the business hours.
B. the maximum number of days allowed for the resolution of an incident as per the business hours.
C. initial response time limit to all customer inquiries within one business day.
D. the overall maximum time limit for the initial response and resolution for each incident.
Answer: D
Explanation
Service level agreements (SLA) in Oracle RightNow Cloud Service (Service) control the type and amount of support you offer your customers.
Using response requirements, you can track the effectiveness of your customer service and determine whether staff members are meeting defined service goals for initial response and incident resolution times.
References:
https://docs.oracle.com/cloud/17d/servicecs_gs/FAMUG/_service.htm#FAMUGth_ServiceLevelAgre ements

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Updated: May 28, 2022