弊社の資料を使って、１００％に合格を保証いたします。もし合格しないと、われは全額で返金いたします。NewValidDumpsはずっと君のために最も正確なOracleの1Z0-1037資格勉強「Oracle Knowledge Management Cloud 2019 Implementation Essentials」試験に関する資料を提供して、君が安心に選択することができます。 激しく変化する世界に対応し、私たちの1Z0-1037資格勉強試験資料のガイドで、あなたの長所を発揮することができます。また、あなたも私たちの1Z0-1037資格勉強試験資料を使って、個人的に重要な知識を集約し、自分の需要によって、1Z0-1037資格勉強試験のために様々な勉強方法を選ぶことができます。 Oracle 1Z0-1037資格勉強「Oracle Knowledge Management Cloud 2019 Implementation Essentials」認証試験に合格することが簡単ではなくて、Oracle 1Z0-1037資格勉強証明書は君にとってはIT業界に入るの一つの手づるになるかもしれません。

Oracle Certification 1Z0-1037 夢を持ったら実現するために頑張ってください。

Oracle Certification 1Z0-1037資格勉強 - Oracle Knowledge Management Cloud 2019 Implementation Essentials いまの市場にとてもよい問題集が探すことは難しいです。 きっと望んでいるでしょう。では、常に自分自身をアップグレードする必要があります。

その資料は練習問題と解答に含まれています。弊社の資料があなたに練習を実践に移すチャンスを差し上げ、あなたはぜひOracleの1Z0-1037資格勉強試験に合格して自分の目標を達成できます。NewValidDumps のOracleの1Z0-1037資格勉強問題集は１００パーセント検証とテストを通過したもので、認定試験に合格する専門的な指導者です。

Oracle 1Z0-1037資格勉強 - 自分がやっていることに満足していますか。

暇な時間だけでOracleの1Z0-1037資格勉強試験に合格したいのですか。我々の提供するPDF版のOracleの1Z0-1037資格勉強試験の資料はあなたにいつでもどこでも読めさせます。我々もオンライン版とソフト版を提供します。すべては豊富な内容があって各自のメリットを持っています。あなたは各バーションのOracleの1Z0-1037資格勉強試験の資料をダウンロードしてみることができ、あなたに一番ふさわしいバーションを見つけることができます。

実際にはそれは全く不要です。IT認定試験はあなたの思い通りに神秘的なものではありません。

1Z0-1037 PDF DEMO:

QUESTION NO: 1
What does the response requirement in an SLA specify?
A. individual time limits for the initial response time and subsequent resolution as per the business hours.
B. the maximum number of days allowed for the resolution of an incident as per the business hours.
C. initial response time limit to all customer inquiries within one business day.
D. the overall maximum time limit for the initial response and resolution for each incident.
Answer: D
Explanation
Service level agreements (SLA) in Oracle RightNow Cloud Service (Service) control the type and amount of support you offer your customers.
Using response requirements, you can track the effectiveness of your customer service and determine whether staff members are meeting defined service goals for initial response and incident resolution times.
References:
https://docs.oracle.com/cloud/17d/servicecs_gs/FAMUG/_service.htm#FAMUGth_ServiceLevelAgre ements

QUESTION NO: 2
Which two queues have manual pull policy? (Choose two.)
A. Round Robin (Logged in)
B. Manual
C. Round Robin (All)
D. Last In First Out (LIFO)
E. Standard
Answer: A,E
Explanation
An incident report can be configured to manually pull from a standard or round robin (logged in) queue.
References:
http://communities.rightnow.com/posts/505437e96f?commentId=42124#42124

QUESTION NO: 3
You have created four individual reports that display different details related to four agents.
Your customer wants to view and search for data in these reports simultaneously.
What should you use?
A. Dashboard report
B. Cross Tabs report
C. Cumulative report
D. Standard report
E. Custom report
Answer: A
Explanation
Dashboards are particularly useful for managers who need to view a wide range of data from different reports.
Using dashboards eliminates the need to open a large number of reports individually.
When viewing standard or custom reports, you generally open reports one at a time, and search for data in only the report that is active. However, you can view and search for data in several reports simultaneously by adding them to a dashboard. Each report in a dashboard retains the same functionality as if you opened the report separately, allowing you to access and work with a variety of data from one dashboard.
References:
https://docs.oracle.com/en/cloud/saas/service/18a/famug/analytics.html#dashboards

QUESTION NO: 4
What is the maximum size of a file attachment that can be attached to an Answer using the answer workspace?
A. 25 MB
B. 20 MB
C. 10 MB
D. 30 MB
E. 5 MB
Answer: B
Explanation
20MB is the maximum as well as the default.
References:
http://communities.rightnow.com/posts/7e961ac4d6?commentId=46204#46204

QUESTION NO: 5
You observe that when customers search with the keyword "IPhone 7" they get thousands of results, but when they search with "IP7" they get fewer results.
You do not plan to modify any answer articles but want to get same the number of results whether customers search with keywords "IPhone 7" or "IP7" or any related search term.
What should you do?
A. Include the search terms in both Answer Keyword and Stop Word.
B. Add all related search terms to an aliases.txt.file.
C. Include search term in Search priority word.
D. Include the search terms in Answers Keywords
E. Include search terms in Stop Words
Answer: B
Explanation
The aliases.txt file is initially empty, but you can add synonyms, phrases, or aliases to link terms specific to your industry to similar terms that may be used during a search. For example, a customer might search for an acronym, such as "GPS," but all of your answers regarding GPS might spell out
"global positioning system" rather than using the initials. The aliases.txt file lets you link terms that customers might search on with synonymous terms in your answers.
References:
Oracle Service Cloud User Guide, Release February 2017, page, pages 307-308

我々NewValidDumpsはOracleのCisco 100-490J試験問題集をリリースする以降、多くのお客様の好評を博したのは弊社にとって、大変な名誉なことです。 はやくNewValidDumpsのEMC D-AV-OE-23問題集を入手しましょう。 競争力が激しい社会に当たり、我々NewValidDumpsは多くの受験生の中で大人気があるのは受験生の立場からOracle　Microsoft DP-600J試験資料をリリースすることです。 NewValidDumpsのOracleのPMI PMP-CNの試験問題と解答は当面の市場で最も徹底的な正確的な最新的な模擬テストです。 数年以来の整理と分析によって開発されたCompTIA SK0-005J問題集は権威的で全面的です。

Updated: May 28, 2022