Oracleの1Z0-1037資料的中率試験の合格書は君の仕事の上で更に一歩の昇進と生活条件の向上を助けられて、大きな財産に相当します。Oracleの1Z0-1037資料的中率認定試験はIT専門知識のレベルの考察として、とっても重要な地位になりつつます。NewValidDumpsは最も正確なOracleの1Z0-1037資料的中率試験資料を追求しています。 NewValidDumpsは実際の環境で本格的なOracleの1Z0-1037資料的中率「Oracle Knowledge Management Cloud 2019 Implementation Essentials」の試験の準備過程を提供しています。もしあなたは初心者若しくは専門的な技能を高めたかったら、NewValidDumpsのOracleの1Z0-1037資料的中率「Oracle Knowledge Management Cloud 2019 Implementation Essentials」の試験問題があなたが一歩一歩自分の念願に近くために助けを差し上げます。 受験者はNewValidDumpsが提供した資料を利用して1Z0-1037資料的中率認証試験は問題にならないだけでなく、高い点数も合格することができます。

Oracle Certification 1Z0-1037 その夢は私にとってはるか遠いです。

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Oracle 1Z0-1037資料的中率 - 」と思わないでください。

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1Z0-1037 PDF DEMO:

QUESTION NO: 1
Which two queues have manual pull policy? (Choose two.)
A. Round Robin (Logged in)
B. Manual
C. Round Robin (All)
D. Last In First Out (LIFO)
E. Standard
Answer: A,E
Explanation
An incident report can be configured to manually pull from a standard or round robin (logged in) queue.
References:
http://communities.rightnow.com/posts/505437e96f?commentId=42124#42124

QUESTION NO: 2
You have created four individual reports that display different details related to four agents.
Your customer wants to view and search for data in these reports simultaneously.
What should you use?
A. Dashboard report
B. Cross Tabs report
C. Cumulative report
D. Standard report
E. Custom report
Answer: A
Explanation
Dashboards are particularly useful for managers who need to view a wide range of data from different reports.
Using dashboards eliminates the need to open a large number of reports individually.
When viewing standard or custom reports, you generally open reports one at a time, and search for data in only the report that is active. However, you can view and search for data in several reports simultaneously by adding them to a dashboard. Each report in a dashboard retains the same functionality as if you opened the report separately, allowing you to access and work with a variety of data from one dashboard.
References:
https://docs.oracle.com/en/cloud/saas/service/18a/famug/analytics.html#dashboards

QUESTION NO: 3
What does the response requirement in an SLA specify?
A. individual time limits for the initial response time and subsequent resolution as per the business hours.
B. the maximum number of days allowed for the resolution of an incident as per the business hours.
C. initial response time limit to all customer inquiries within one business day.
D. the overall maximum time limit for the initial response and resolution for each incident.
Answer: D
Explanation
Service level agreements (SLA) in Oracle RightNow Cloud Service (Service) control the type and amount of support you offer your customers.
Using response requirements, you can track the effectiveness of your customer service and determine whether staff members are meeting defined service goals for initial response and incident resolution times.
References:
https://docs.oracle.com/cloud/17d/servicecs_gs/FAMUG/_service.htm#FAMUGth_ServiceLevelAgre ements

QUESTION NO: 4
What is the maximum size of a file attachment that can be attached to an Answer using the answer workspace?
A. 25 MB
B. 20 MB
C. 10 MB
D. 30 MB
E. 5 MB
Answer: B
Explanation
20MB is the maximum as well as the default.
References:
http://communities.rightnow.com/posts/7e961ac4d6?commentId=46204#46204

QUESTION NO: 5
You observe that when customers search with the keyword "IPhone 7" they get thousands of results, but when they search with "IP7" they get fewer results.
You do not plan to modify any answer articles but want to get same the number of results whether customers search with keywords "IPhone 7" or "IP7" or any related search term.
What should you do?
A. Include the search terms in both Answer Keyword and Stop Word.
B. Add all related search terms to an aliases.txt.file.
C. Include search term in Search priority word.
D. Include the search terms in Answers Keywords
E. Include search terms in Stop Words
Answer: B
Explanation
The aliases.txt file is initially empty, but you can add synonyms, phrases, or aliases to link terms specific to your industry to similar terms that may be used during a search. For example, a customer might search for an acronym, such as "GPS," but all of your answers regarding GPS might spell out
"global positioning system" rather than using the initials. The aliases.txt file lets you link terms that customers might search on with synonymous terms in your answers.
References:
Oracle Service Cloud User Guide, Release February 2017, page, pages 307-308

Cisco 350-501 - すべては豊富な内容があって各自のメリットを持っています。 Salesforce Salesforce-AI-Associate-JPN - IT認定試験に合格するのは難しいと思いますか。 我々NewValidDumpsはOracleのMicrosoft AI-900J試験問題集をリリースする以降、多くのお客様の好評を博したのは弊社にとって、大変な名誉なことです。 このSalesforce Salesforce-AI-Associate-JPN問題集はあなたを楽に試験に合格させる素晴らしいツールですから、この成功できチャンスを見逃せば絶対後悔になりますから、尻込みしないで急いで行動しましょう。 たとえば、ベストセラーのOracle　CIPS L4M4問題集は過去のデータを分析して作成ます。

Updated: May 28, 2022