SVC-19A資格講座 資格取得

AppleのSVC-19A資格講座認定試験はNewValidDumpsの最優秀な専門家チームが自分の知識と業界の経験を利用してどんどん研究した、満足Apple認証受験生の需要に満たすの書籍がほかのサイトにも見えますが、NewValidDumpsの商品が最も保障があって、君の最良の選択になります。 NewValidDumpsの専門家チームが君の需要を満たすために自分の経験と知識を利用してAppleのSVC-19A資格講座認定試験対策模擬テスト問題集が研究しました。模擬テスト問題集と真実の試験問題がよく似ています。 弊社は君の試験の100%合格率を保証いたします。

AppleCare Technician Training SVC-19A ここには、私たちは君の需要に応じます。

AppleCare Technician Training SVC-19A資格講座 - Apple Service Fundamentals Exam この認証を持っていたら、あなたは自分の夢を実現できます。 うちのAppleのSVC-19A 資格認定試験試験トレーニング資料を購入する前に、NewValidDumpsのサイトで、一部分のフリーな試験問題と解答をダンロードでき、試用してみます。君がうちの学習教材を購入した後、私たちは一年間で無料更新サービスを提供することができます。

はやく試してください。「あきらめたら そこで試合終了ですよ」という『スラムダンク』の中の安西監督が言った名言があります。この文は人々に知られています。

Apple SVC-19A資格講座 - 私は教えてあげますよ。

自分のIT業界での発展を希望したら、AppleのSVC-19A資格講座試験に合格する必要があります。AppleのSVC-19A資格講座試験はいくつ難しくても文句を言わないで、我々NewValidDumpsの提供する資料を通して、あなたはAppleのSVC-19A資格講座試験に合格することができます。AppleのSVC-19A資格講座試験を準備しているあなたに試験に合格させるために、我々NewValidDumpsは模擬試験ソフトを更新し続けています。

では、どんな参考書は選べる価値を持っていますか。あなたが選んだのは、NewValidDumpsのSVC-19A資格講座問題集ですか。

SVC-19A PDF DEMO:

QUESTION NO: 1
Which of the following statements are true when safely handling of batteries and portable computer case assemblies with built-in battery? (Choose three.)
A. Never attempt to separate or remove the battery from a case assembly that has a built-in battery.
B. Do not expose lithium batteries to high temperatures.
C. If something unusual is noticed (such as an odor, swelling, discoloration, deformity or overheating), connect the device to a power outlet and run Diagnostics.
D. Lift batteries or case assemblies using the battery cable.
E. Technicians should put on nitrile or lint free gloves when dealing with hot batteries.
F. When performing a visual inspection, view the battery from about one foot away.
G. If a battery is dropped, it can be reused after visual inspection.
Answer: E,F,G

QUESTION NO: 2
Which of the following statements empathize with the customer or helps resolve a conflict?
(Choose three.)
A. "I'm sorry to hear that."
B. "Calm down. You are being ridiculous."
C. "It is not possible to repair it by Monday."
D. "You are right. I would be frustrated as well."
E. "Please control yourself. That is not how it works."
F. "These devices are expensive, I cannot change that."
G. "I can understand why you are upset."
Answer: A,D,G

QUESTION NO: 3
Helena dropped her iPhone 8 and shattered the display. Her technician, Carlos, aligned with her disappointment and assured her that he could get it fixed that day. She began crying and asked to speak to a manager. What should Carlos have done to keep the situation from escalating? (Choose two.)
A. Carlos should have let the customer know that he is not authorized to override the cost of the replacement.
B. Nothing. The customer is just an unreasonable person. Carlos has no control over the policy, and she has to accept that.
C. Carlos should have built rapport with his customer by getting to know her as a person. He may have found out that something frustrating happened before coming in to the store, and she is already upset.
D. Carlos should have brought in a manager as soon as he saw that it was accidental damage. These situations never go well, and they usually end in a manager giving the repair to the customer for free.
E. Carlos should have acknowledged how important it is to have a working iPhone, especially because it is more than just a phone to most people.
Answer: C,E

QUESTION NO: 4
Please refer to the following information to answer the questions on the right.
Debra has brought her iPad Pro to you for troubleshooting. She has been experiencing very slow charging of the battery and says the only way she can get a full charge is to leave the iPad alone for more than 12 hours.
She brought in an Apple Power adapter and Lightning to USB cable. When you examine the power adapter, you notice that it is an iPhone power adapter not an iPad power adapter. You also noticed she was using an iPhone 6s while waiting to see you. Debra thinks her iPad is defective because her iPhone has no issue charging with this power adapter and cable.
Based on the information Debra provided, which of the following resources can you share with her that explains the cause of the issue?
A. Apple VMI Guide
B. GSX Troubleshooting articles
C. Apple Service Guide
D. Apple Support articles
Answer: C

QUESTION NO: 5
Tony would like to create a new Apple ID to use with iTunes. It is his preference not to give his credit card information.
Which of the following is the correct statement about his situation?
A. Tony will not be able to use an Apple ID with iTunes unless he is willing to give credit card information.
B. Tony can create an Apple ID in iTunes without a credit card or other payment method.
C. Tony will have to purchase an iTunes gift card before he can setup his Apple I
D. Tony will have to use a bank account and routing number to setup his Apple I
Answer: B

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Updated: May 28, 2022

SVC-19A資格講座、SVC-19A問題数 - Apple SVC-19A参考資料

PDF問題と解答

試験コード:SVC-19A
試験名称:Apple Service Fundamentals Exam
最近更新時間:2024-05-20
問題と解答:全 70
Apple SVC-19A 技術内容

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模擬試験

試験コード:SVC-19A
試験名称:Apple Service Fundamentals Exam
最近更新時間:2024-05-20
問題と解答:全 70
Apple SVC-19A 専門知識内容

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オンライン版

試験コード:SVC-19A
試験名称:Apple Service Fundamentals Exam
最近更新時間:2024-05-20
問題と解答:全 70
Apple SVC-19A 資格模擬

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SVC-19A 試験過去問