きっと望んでいるでしょう。では、常に自分自身をアップグレードする必要があります。IT業種で仕事しているあなたは、夢を達成するためにどんな方法を利用するつもりですか。 NewValidDumpsのトレーニング資料は１００パーセントの合格率を保証しますから、あなたのニーズを満たすことができます。空想は人間が素晴らしいアイデアをたくさん思い付くことができますが、行動しなければ何の役に立たないのです。 あなたは試験の最新バージョンを提供することを要求することもできます。

AppleCare Technician Training SVC-19A 確かに、これは困難な試験です。

AppleCare Technician Training SVC-19A模擬練習 - Apple Service Fundamentals Exam もちろんありますよ。 試験に準備する方法が色々ありますが、最も高効率なのは、きっと良いツールを利用することですね。ところで、あなたにとってどんなツールが良いと言えるのですか。

NewValidDumpsのAppleのSVC-19A模擬練習試験トレーニング資料は豊富な経験を持っているIT専門家が研究したものです。君がAppleのSVC-19A模擬練習問題集を購入したら、私たちは一年間で無料更新サービスを提供することができます。もしAppleのSVC-19A模擬練習問題集は問題があれば、或いは試験に不合格になる場合は、全額返金することを保証いたします。

AppleのApple SVC-19A模擬練習試験のために不安なのですか。

我々NewValidDumpsはAppleのSVC-19A模擬練習試験問題集をリリースする以降、多くのお客様の好評を博したのは弊社にとって、大変な名誉なことです。また、我々はさらに認可を受けられるために、皆様の一切の要求を満足できて喜ぶ気持ちでずっと協力し、完備かつ精確のSVC-19A模擬練習試験問題集を開発するのに準備します。

あなたの気に入る版を選ぶことができます。あなたは我々NewValidDumpsの提供するIT試験のためのソフトを使用したことがありますか？もしあったら、あなたは我々のAppleのSVC-19A模擬練習試験のソフトウェアを使用することを躊躇しないでしょう。

SVC-19A PDF DEMO:

QUESTION NO: 1
Which of the following statements are true when safely handling of batteries and portable computer case assemblies with built-in battery? (Choose three.)
A. Never attempt to separate or remove the battery from a case assembly that has a built-in battery.
B. Do not expose lithium batteries to high temperatures.
C. If something unusual is noticed (such as an odor, swelling, discoloration, deformity or overheating), connect the device to a power outlet and run Diagnostics.
D. Lift batteries or case assemblies using the battery cable.
E. Technicians should put on nitrile or lint free gloves when dealing with hot batteries.
F. When performing a visual inspection, view the battery from about one foot away.
G. If a battery is dropped, it can be reused after visual inspection.
Answer: E,F,G

QUESTION NO: 2
Which of the following statements empathize with the customer or helps resolve a conflict?
(Choose three.)
A. "I'm sorry to hear that."
B. "Calm down. You are being ridiculous."
C. "It is not possible to repair it by Monday."
D. "You are right. I would be frustrated as well."
E. "Please control yourself. That is not how it works."
F. "These devices are expensive, I cannot change that."
G. "I can understand why you are upset."
Answer: A,D,G

QUESTION NO: 3
Helena dropped her iPhone 8 and shattered the display. Her technician, Carlos, aligned with her disappointment and assured her that he could get it fixed that day. She began crying and asked to speak to a manager. What should Carlos have done to keep the situation from escalating? (Choose two.)
A. Carlos should have let the customer know that he is not authorized to override the cost of the replacement.
B. Nothing. The customer is just an unreasonable person. Carlos has no control over the policy, and she has to accept that.
C. Carlos should have built rapport with his customer by getting to know her as a person. He may have found out that something frustrating happened before coming in to the store, and she is already upset.
D. Carlos should have brought in a manager as soon as he saw that it was accidental damage. These situations never go well, and they usually end in a manager giving the repair to the customer for free.
E. Carlos should have acknowledged how important it is to have a working iPhone, especially because it is more than just a phone to most people.
Answer: C,E

QUESTION NO: 4
Please refer to the following information to answer the questions on the right.
Debra has brought her iPad Pro to you for troubleshooting. She has been experiencing very slow charging of the battery and says the only way she can get a full charge is to leave the iPad alone for more than 12 hours.
She brought in an Apple Power adapter and Lightning to USB cable. When you examine the power adapter, you notice that it is an iPhone power adapter not an iPad power adapter. You also noticed she was using an iPhone 6s while waiting to see you. Debra thinks her iPad is defective because her iPhone has no issue charging with this power adapter and cable.
Based on the information Debra provided, which of the following resources can you share with her that explains the cause of the issue?
A. Apple VMI Guide
B. GSX Troubleshooting articles
C. Apple Service Guide
D. Apple Support articles
Answer: C

QUESTION NO: 5
Tony would like to create a new Apple ID to use with iTunes. It is his preference not to give his credit card information.
Which of the following is the correct statement about his situation?
A. Tony will not be able to use an Apple ID with iTunes unless he is willing to give credit card information.
B. Tony can create an Apple ID in iTunes without a credit card or other payment method.
C. Tony will have to purchase an iTunes gift card before he can setup his Apple I
D. Tony will have to use a bank account and routing number to setup his Apple I
Answer: B

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Updated: May 28, 2022