SVC-19A再テスト 資格取得

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AppleCare Technician Training SVC-19A もちろんありますよ。

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心配なく我々の真題を利用してください。我々の目標はSVC-19A再テスト試験に準備するあなたに試験に合格させることです。この目標を実現するようには、我が社のNewValidDumpsは試験改革のとともにめざましく推進していき、最も専門的なSVC-19A再テスト問題集をリリースしています。

Apple SVC-19A再テスト - 試験に失敗したら、全額で返金する承諾があります。

そんなに多くの人はApple SVC-19A再テスト試験に合格できるのに興味がわきますか。人に引けをとりたくないあなたはApple SVC-19A再テスト資格認定を取得したいですか。ここで、彼らはSVC-19A再テスト試験にうまく合格できる秘訣は我々社の提供する質高いApple SVC-19A再テスト問題集を利用したことだと教えます。弊社のApple SVC-19A再テスト問題集を通して復習してから、真実的に自分の能力の向上を感じ、SVC-19A再テスト資格認定を受け取ります。

暇な時間だけでAppleのSVC-19A再テスト試験に合格したいのですか。我々の提供するPDF版のAppleのSVC-19A再テスト試験の資料はあなたにいつでもどこでも読めさせます。

SVC-19A PDF DEMO:

QUESTION NO: 1
Which of the following statements are true when safely handling of batteries and portable computer case assemblies with built-in battery? (Choose three.)
A. Never attempt to separate or remove the battery from a case assembly that has a built-in battery.
B. Do not expose lithium batteries to high temperatures.
C. If something unusual is noticed (such as an odor, swelling, discoloration, deformity or overheating), connect the device to a power outlet and run Diagnostics.
D. Lift batteries or case assemblies using the battery cable.
E. Technicians should put on nitrile or lint free gloves when dealing with hot batteries.
F. When performing a visual inspection, view the battery from about one foot away.
G. If a battery is dropped, it can be reused after visual inspection.
Answer: E,F,G

QUESTION NO: 2
Which of the following statements empathize with the customer or helps resolve a conflict?
(Choose three.)
A. "I'm sorry to hear that."
B. "Calm down. You are being ridiculous."
C. "It is not possible to repair it by Monday."
D. "You are right. I would be frustrated as well."
E. "Please control yourself. That is not how it works."
F. "These devices are expensive, I cannot change that."
G. "I can understand why you are upset."
Answer: A,D,G

QUESTION NO: 3
Helena dropped her iPhone 8 and shattered the display. Her technician, Carlos, aligned with her disappointment and assured her that he could get it fixed that day. She began crying and asked to speak to a manager. What should Carlos have done to keep the situation from escalating? (Choose two.)
A. Carlos should have let the customer know that he is not authorized to override the cost of the replacement.
B. Nothing. The customer is just an unreasonable person. Carlos has no control over the policy, and she has to accept that.
C. Carlos should have built rapport with his customer by getting to know her as a person. He may have found out that something frustrating happened before coming in to the store, and she is already upset.
D. Carlos should have brought in a manager as soon as he saw that it was accidental damage. These situations never go well, and they usually end in a manager giving the repair to the customer for free.
E. Carlos should have acknowledged how important it is to have a working iPhone, especially because it is more than just a phone to most people.
Answer: C,E

QUESTION NO: 4
Please refer to the following information to answer the questions on the right.
Debra has brought her iPad Pro to you for troubleshooting. She has been experiencing very slow charging of the battery and says the only way she can get a full charge is to leave the iPad alone for more than 12 hours.
She brought in an Apple Power adapter and Lightning to USB cable. When you examine the power adapter, you notice that it is an iPhone power adapter not an iPad power adapter. You also noticed she was using an iPhone 6s while waiting to see you. Debra thinks her iPad is defective because her iPhone has no issue charging with this power adapter and cable.
Based on the information Debra provided, which of the following resources can you share with her that explains the cause of the issue?
A. Apple VMI Guide
B. GSX Troubleshooting articles
C. Apple Service Guide
D. Apple Support articles
Answer: C

QUESTION NO: 5
Tony would like to create a new Apple ID to use with iTunes. It is his preference not to give his credit card information.
Which of the following is the correct statement about his situation?
A. Tony will not be able to use an Apple ID with iTunes unless he is willing to give credit card information.
B. Tony can create an Apple ID in iTunes without a credit card or other payment method.
C. Tony will have to purchase an iTunes gift card before he can setup his Apple I
D. Tony will have to use a bank account and routing number to setup his Apple I
Answer: B

そして、もしSAP C-SIGDA-2403問題集の更新版があれば、お客様にお送りいたします。 我々NewValidDumpsはAppleのSalesforce ADM-201試験問題集をリリースする以降、多くのお客様の好評を博したのは弊社にとって、大変な名誉なことです。 Versa Networks VNX100試験資料の3つのバージョンのなかで、PDFバージョンのVersa Networks VNX100トレーニングガイドは、ダウンロードと印刷でき、受験者のために特に用意されています。 たとえば、ベストセラーのApple ISA ISA-IEC-62443問題集は過去のデータを分析して作成ます。 Lpi 201-450J - IT業界ではさらに強くなるために強い専門知識が必要です。

Updated: May 28, 2022

SVC-19A再テスト - SVC-19Aトレーリングサンプル、Apple Service Fundamentals Exam

PDF問題と解答

試験コード:SVC-19A
試験名称:Apple Service Fundamentals Exam
最近更新時間:2024-05-19
問題と解答:全 70
Apple SVC-19A キャリアパス

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模擬試験

試験コード:SVC-19A
試験名称:Apple Service Fundamentals Exam
最近更新時間:2024-05-19
問題と解答:全 70
Apple SVC-19A 日本語版対策ガイド

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オンライン版

試験コード:SVC-19A
試験名称:Apple Service Fundamentals Exam
最近更新時間:2024-05-19
問題と解答:全 70
Apple SVC-19A 受験準備

  ダウンロード


 

SVC-19A 試験問題集