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Digital Transformation Specialist 820-605 躊躇わなく、行動しましょう。

820-605 - Cisco Customer Success Manager復習範囲問題集を利用して試験に合格できます。 820-605 受験対策資格証明書があれば、履歴書は他の人の履歴書より目立つようになります。現在、820-605 受験対策資格証明書の知名度がますます高くなっています。

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820-605 PDF DEMO:

QUESTION NO: 1
Which two actions are in adoption campaign? (Choose two.)
A. messaging to stakeholders on the new features of their solution
B. messaging to users on best practice approaches to their solution
C. survey sent to all end users
D. messaging to stakeholders on new product releases
E. renewal reminder to stakeholders
Answer: A,B

QUESTION NO: 2
A customer is coming up for renewal in 180 days for three solutions. One of the solutions has not been fully enabled. The other two solutions are in regular use in production. How should the
Customer Success Manager address the one solution that has not been fully enabled?
A. Contact the services team and request that they reach out to the customer to address the solution
B. Make the renewals manager aware that the one solution is not fully implemented but the other two are fine
C. Investigate why the customer has not enabled the solution and work with the sales and renewals teams to address the issue
D. No action is needed because the customer will probably renew and you can address the issue after the renewal
Answer: B

QUESTION NO: 3
Which key industry trend explains the need for companies to invest in a Customer Success practice and Customer Success Manager role?
A. IT budgets are shifting to line of business decision makers who want to understand the business outcomes from technology investments before they purchase. The CSM supports sales with use cases and testimonials for proposed solutions.
B. The accelerated pace of innovation in the era of the Internet of Things confuses many customers.
A CSM helps sales position the right technologies that will accelerate success for their business.
C. Service organizations must evolve from a "break fix" business model to proactive and pre-emptive services that help prevent problems for customers before they arise and accelerate solution adoption.
The CSM advises and professional services team on the best services to position.
D. IT is increasingly adopting new consumption models. In a subscription economy, customers can cancel subscriptions if business value and tangible outcomes are not realized. The CSM ensures that the customer's business outcomes are achieved with the shortest time to value.
Answer: D

QUESTION NO: 4
You are a Customer Success Manager and have just been assigned a strategic new account.
Which course of action is the best to help you prepare for the first customer introduction meeting?
A. Perform a deep analysis of all the sales orders to the past 24 months
B. Speak the internal contacts to understand the customer sentiment and outstanding escalations
C. Engage with the account team to understand the expansion opportunities
D. Build an understanding of your customer's business and market trends and priorities
Answer: D

QUESTION NO: 5
A customer has finalized all of their solution planning and will be deploying it over the next two weeks. As the customer Success Manager, what is the next logical step to focus on for the customer's lifecycle journey?
A. additional features that will align with the business outcomes
B. service introduction to confirm that they know how to submit service issues at the go live
C. Quarterly Success Review build and delivery
D. initial user group identified and their use cases confirmed
E. customer's stakeholders and their business outcomes
Answer: C,E

ITの専門者はCiscoのJuniper JN0-664認定試験があなたの願望を助けって実現できるのがよく分かります。 CiscoのSalesforce B2C-Commerce-Architect認定試験はNewValidDumpsの最優秀な専門家チームが自分の知識と業界の経験を利用してどんどん研究した、満足Cisco認証受験生の需要に満たすの書籍がほかのサイトにも見えますが、NewValidDumpsの商品が最も保障があって、君の最良の選択になります。 NewValidDumpsの専門家チームが君の需要を満たすために自分の経験と知識を利用してCiscoのSnowflake SnowPro-Core認定試験対策模擬テスト問題集が研究しました。 Fortinet NSE5_FMG-7.2 - 弊社は君の試験の１００％合格率を保証いたします。 SASInstitute A00-215 - あなたはいつでもサブスクリプションの期間を延長することができますから、より多くの時間を取って充分に試験を準備できます。

Updated: May 27, 2022